Singapore Airlines (SIA) has announced a partnership with cloud platform company Salesforce to improve customer service experiences based on artificial intelligence (AI) technology. The partnership will build customer interactions that are both seamless and personalized by integrating state-of-the-art AI-embedded tools into SIA’s operations. Under this partnership, SIA aims to optimize its case management system using Salesforce Agentforce and Einstein AI …

As part of his state visit to Indonesia, General Secretary To Lam made history in bilateral cooperative relations in science and technology with the formalization of the major advances between the governments of Vietnam and Indonesia. The Minister of Science and Technology, Nguyen Manh Hung, and his Indonesian counterpart, Brian Yuliarto, Minister of Higher Education, Science and Technology, signed and …

Indonesia – The Digital Transformation training is inescapable as one of the endeavors to work on the nature of picking up, including for madrasahs (Islamic schools) all through Indonesia. To this end, the Ministry of Religious Affairs has put forth attempts to help madrasahs in Indonesia to embrace advanced innovation. In 2021, the service arranged the Madrasah Affirmation Assistance asset …