In a landmark move aimed at fortifying its security measures, UnionBank, one of the Philippines’ largest banks, is set to become the country’s first financial institution to implement voice recognition biometric verification. The initiative, spearheaded by UnionBank’s Head of AI, Adrienne Heinrich, focuses on enhancing customer service and addressing the rising threat of fraud in the rapidly digitizing nation. Voice …

Union Bank of the Philippines (UnionBank) has been named the second most helpful bank in Asia-Pacific during the coronavirus crisis – the only Philippine bank who made it on the top 20 list. UnionBank was next only to KakaoBank, the largest digital-only bank of South Korea. The online survey was conducted on April 1-30, 2020 by BankQuality Consumer Survey on …